Cubbit - Partial Outage – Public Gateway Performance Degradation – Incident details

Partial Outage – Public Gateway Performance Degradation

ResolvedDegraded performance40 hours

Affected

S3 Gateway

Degraded performance from 12:00 AM to 4:00 PM

  • PostmortemUTC

    The underlying cause was a DNS resolution incident over Scaleway's cluster, affecting our gateway instances: https://status.scaleway.com/incidents/clnwm841161t

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC

    During the night, the team investigated the incident and implemented mitigations that have partially reduced the impact on the public gateway’s performance.

    We are working with our partners to mitigate the underlying infrastructure issue and are closely monitoring the situation.

    Further updates will be provided as soon as they become available.